Technology

Because conventional management technologies that are based on SNMP, periodic polling or traps, do not provide detailed enough information for real-time IP service management, Iptivia takes a different approach.

Our technology involves passively tapping into the IP control plane to obtain information related to routing, signaling, and resource management. We use that information to build a high-fidelity view of the network and related applications. Typically, this view is accurate to within a few 100ms of real-time and, just as importantly, it is obtained without placing overhead onto the network or application network drag. The information is then distilled to its essentials and stored in a database as compact, time-indexed snapshots that are used for analytics, playback, correlation, and so forth.

Iptivia's Service Fidelity Solutions suite of applications performs root cause diagnosis, planning and design support, and problem remediation. And they can be tightly integrated into the methods and procedures of a service provider.

Iptivia's Service Fidelity Solutions are essential to providing effective real-time IP service assurance systems because they offer:

  1. Forensic Platform: ability to monitor and record network, allowing ability to diagnosis network failures thru history replay.
  2. Visibility to transients: Most root-causes of service disruption are transient in nature and critically impact video and other IP services. These transient problems cannot be ignored. A high-fidelity view of the network and applications is required to detect and remedy them.
  3. Precise reference framework: This is required to put together pieces of data collected from different sources. For example, IP video service outages may be related if they share a common IP multicast tree at the time the outages occur. Determining this requires a high-fidelity view of network topology and routing, something not possible through knowledge of static configuration.
  4. Early warning system: A high-fidelity view provides the early warning system for other problems, enabling much deeper pro-active diagnosis and remediation. For example, high fidelity monitoring would detect an edge router occasionally losing adjacency and detect the issue so that resolution can occur prior to rapid escalation of issue.